Samsung officially responds to the display problems of the Galaxy Fold found by some reviewers

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The first units of the new Galaxy Fold were launched by Samsung on Monday. Some of the units have been delivered to a number of technical reviewers.

This was greeted with great enthusiasm while the reviews were already spreading and showing that the device will soon be available for purchase. Unfortunately, on Wednesday, the Galaxy Fold had a nightmare experience in the hands of some critics. The screen of some units was damaged and could no longer be used.

Although the number of reported cases was not more than five, the news soon spread like wildfire. The reasons are not difficult to decipher. On the one hand, the Galaxy Fold was a first-generation technology that offered the foldable design of the phone we had planned.

Secondly, the device costs almost $ 2000! Who wants to spend so much on a device that can’t even last a week in the hands of users? Samsung Galaxy Fold display problem

Samsung did not hesitate to answer the question. A statement released to The Verge by the Korean tech giant states: “A limited number of Galaxy Fold samples have been provided to the media for review. We have received some reports on the main screen in the examples provided. We will carefully check these units in person to determine the cause of the problem.

On the other hand, some reviewers have reported removing the top level of the screen causing damage to the screen. The main screen of the Galaxy Fold has a superior protective layer, which is part of the screen structure designed to protect the screen from involuntary scratches. Removing the protective layer or adding stickers to the main screen can cause damage. We will ensure that this information is clearly provided to our customers. “

We hope that the improvements are made in the final products. However, it is not convincing that the screen can withstand the rigors of everyday use. It seems too fragile. Maybe. Within a couple of years, the technology could see some improvements to increase the durability that would have been made.

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